Any warranty support needed would be completed by the third party that sold the product. Under Print Settings , click Printer Toolbox. Check the ink levels Empty or nearly empty cartridges can cause alignment failures. How does HP install software and gather data? The list of recommended drivers for your product has not changed since the last time you visited this page.

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The control panel displays the estimated ink level of each cartridge. Choose ‘Refresh’ to update the list. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. Before you begin, make sure that the cartridges are compatible with your printer. If these steps resolved the issueyou do not need to continue troubleshooting.

Please return to the product information page and verify the numbers provided or try again later. This process can take several minutes depending on the number of warranties being checked. Clean the printhead Follow these steps to clean the printhead from the printer control panel.

HP Photosmart Premium All-in-One Printer series – C | HP® Customer Support

Under Print Settingsclick Printer Toolbox. How does HP install software and gather data? Let HP identify any out-of-date or missing drivers and software. How does HP install software and gather data?


Load unused, plain white letter, or A4-sized paper with a brightness level of at preium 85 into the tray. This product was designated to be returned to HP. The Toolbox opens in a new window. Remove and reinstall the cartridges One or more of the cartridges might not have full electrical contact with the printer.

HP Photosmart Premium Fax All-in-One Printer series – C User Guides | HP® Customer Support

With the product turned ondisconnect the power cord from the rear of the product. Select an operating system and version to see available software for this product. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Europe, Middle East, Africa. Press the Power button to turn on the printer. peemium

The estimated ink levels display. Thus, the warranty has been removed from this product. See your browser’s documentation for specific instructions.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.


Press in the tab on the front of the cartridge to release it, and then pull up on the cartridge to remove it from the slot. A related error message, such as ‘Paper mismatch’ or ‘Paper too narrow’premimu on the control panel.

HP Photosmart Premium Fax All-in-One Printer series – C309 User Guides

Remove all the paper from the tray. Please try again shortly. The Printer Toolbox opens. This product was sold by a third party. Select your operating system and versionChange Detected operating system: See your browser’s documentation for specific instructions.

Javascript is disabled in this browser. HP Download and Install Assistant.

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